Returns & Refunds

Exchanges Only

We do not offer cash or credit card refunds. All sales are eligible for store exchange only.

To initiate an exchange, you must notify us within 48 hours of receiving your package. 

Exchange Eligibility & Conditions

• Items must be unworn, unwashed, and undamaged.

• All original tags, packaging, and hygienic liners must be intact.

• Final sale, clearance, and intimate items (e.g., swimwear, undergarments) are non-exchangeable.

How to Request an Exchange

1. Contact our customer support team.

2. Provide a photo evidence of the item, and the reason for the exchange.

3. Indicate the size or item you would like to receive in exchange.